Privacy Policy

At Activearo, your privacy matters. We are committed to handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, place an order, or contact our support team.

By using our website and services, you agree to the practices described in this policy.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

Information We Collect

We collect personal information only when necessary to provide and improve our services.

Information you provide directly

When you place an order, create an account, or contact us, you may provide information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party providers)

  • Any information you choose to share when contacting customer support

Information collected automatically

When you browse our website, we may automatically collect technical information including:

  • IP address

  • Browser type and device information

  • Approximate location

  • Pages viewed and interaction data

This data is collected through cookies and similar technologies to improve website performance, security, and usability.

Information from third parties

We may receive limited information from trusted third parties, including:

  • Payment providers (to process transactions)

  • Shipping and logistics partners (to fulfill orders)

  • Analytics and marketing partners (to improve website functionality and visibility)

All third parties are required to comply with applicable data protection laws and confidentiality obligations.

How We Use Your Information

We use your personal data for the following purposes:

  • Processing and fulfilling orders

  • Managing payments and shipping

  • Providing customer support and responding to inquiries

  • Sending order confirmations, shipping updates, and service-related emails

  • Improving our website, product selection, and user experience

  • Preventing fraud, abuse, or unauthorized activity

  • Complying with legal, tax, and accounting obligations

If you opt in to marketing communications, we may send you promotional emails. You can unsubscribe at any time using the link in our emails.

Cookies & Tracking Technologies

Activearo uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Remember your preferences

  • Analyze website traffic and performance

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain site features. For more details, see our Cookie Policy.

Sharing of Personal Information

We do not sell your personal data.

We may share your information with trusted partners only when necessary, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Website hosting and IT service providers

  • Analytics and marketing platforms (such as Google Analytics)

We may also disclose information if required by law or to protect our legal rights, users, or business operations.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and regulatory requirements. When data is no longer required, it is securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational safeguards to protect your personal information. All payment transactions are secured using industry-standard encryption (SSL/TLS). While we take reasonable steps to protect your data, no online system can guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing your personal information

  • Requesting corrections

  • Requesting deletion, where legally permitted

  • Objecting to certain data processing activities

To exercise any of these rights, please contact us at info@activearo.com. We will respond within the timeframe required by applicable law.

Children’s Privacy

Activearo does not knowingly collect personal information from individuals under the age of 16. If you believe that a minor has provided us with personal data, please contact us so we can promptly remove it.

International Data Transfers

As an international business, your information may be processed or stored outside your country of residence. This may include transfers to:

  • The European Union

  • The United States

  • Asia (for order fulfillment and logistics)

Where required, we ensure appropriate safeguards are in place to protect your data during international transfers.

Contact Details:

Store Name: Activearo

Email: info@activearo.com

Phone: +1 7207443152

Address: 3309 Steele St, Denver, CO 80205, USA

Contact Page: Click Here

Opening hours customer service:
Monday - Friday: 9:00 AM - 5:00 PM (GMT-7 Mountain Standard Time)
Saturday - Sunday: Closed

Visit our FAQs page or contact our support team if you have any questions.

We aim to respond within 24 hours.